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120 m
331 Kamiyanagicho
Kagonoya Shijo Karasuma
190 m
661 Nijo Hanashikicho
Cafe & Dining Amber Court
80 m
600 Takahashicho
Shunsai Tempura Arima
250 m
572 Sannocho
Italian Bar Aquwas
170 m
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Chifaja Karasuma Bukkoji
230 m
248-4 Kugikakushicho
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Great location
Friendly staff
Robotic service
Crowded dining area
7.0/10
Very good
Rooms
7.2
Location
8.8
Service
7.2
Dining
6.5
Guest reviews
7.0/10
based on 6 reviews
8.3
8.3/10based on 1373 reviews
Anthony
United Kingdom,
April
2024
7.8/10
The hotel is conveniently located right opposite Shijo subway station, making it easy to explore the area. The rooms were nicely decorated with lovely spacious bathrooms. However, the dining experience was underwhelming with limited varieties at breakfast.
Rooms
8.0
The rooms were nicely decorated with lovely spacious bathrooms.
Service
9.0
The staff were friendly and accommodating throughout our stay.
Location
9.0
The location is great, being adjacent to public transport and within walking distance to many places.
Dining
6.0
The breakfast options were simple with not much variety, and the dining room ambiance was slightly worn.
Facilities
7.0
The facilities were sufficient for a comfortable stay, but could be improved with more dining variety.
Lewis
United States,
March
2024
7.6/10
The hotel is conveniently located near Kyoto's bustling shopping area and offers easy access to public transportation. While the room was smaller than expected with minimal natural light, it was well-equipped with daily toiletries. The service was friendly and helpful, though there were some issues transferring luggage. The dining experience offered a variety of food options but may feel too Japanese for some. Overall, the hotel provides a great value for its location and amenities.
Rooms
7.0
The room was smaller than American hotels, with a brick wall view and limited natural light. Despite its size, it was well-stocked with toiletries and daily supplies.
Service
8.0
The staff was nice and helpful overall, but encountered a slight issue with luggage transfer. They were attentive when requested assistance.
Location
9.0
The hotel's location is excellent, close to Kyoto's shopping area and metro station. Plenty of dining options and easy access to public transport.
Dining
7.0
The dining offered a mix of Western and Eastern cuisine, with a good selection of food. However, it may lean more towards traditional Japanese tastes.
Facilities
7.0
The facilities provided were sufficient for a comfortable stay, though no specific details were highlighted.
Carl
United States,
December
2023
5.2/10
The hotel room didn't look anything like the pictures shown in the app; it was much older and not as nice as expected. The beds were small and extremely hard, making it uncomfortable. On the bright side, the room had nice amenities and was clean, and the staff were polite. The bathroom was tiny, and the overall space was so compact that we had to maneuver around our luggage.
Rooms
5.0
The rooms were a lot less quality than expected, and the beds were small and really hard, but they did have some nice amenities and were clean.
Service
5.0
The service felt automatic and was lacking in helpfulness and knowledge. Simple requests seemed to fluster the staff, which was a bit frustrating.
Location
8.0
The location was excellent, very central, close to public transportation like the metro and railway stations. It was convenient for exploring the city and within walking distance to places like the Nishiki market.
Dining
5.0
The dining options were poor quality and overpriced. The restaurant had a very limited selection, and extra charges added up quickly. However, we did have one very nice dinner there.
Facilities
5.0
Keith
United Kingdom,
November
2023
7.6/10
The hotel was not as modern and nice-looking as the pictures on the app portrayed, with smaller and harder beds than expected. Despite that, the staff were friendly and provided useful tour information. The location was central and convenient, with the subway station nearby. The dining experience offered a blend of continental and Japanese breakfast, but the waiting time and emptiness of the restaurant were drawbacks.
Rooms
6.0
The rooms were not as new or nice-looking as depicted, with small and hard beds.
Service
8.0
The staff were friendly and provided useful tour information.
Location
9.0
The hotel is centrally located near the subway station, making it convenient for travel.
Dining
7.0
The breakfast had a unique blend of Western and Japanese ingredients, but the waiting list and emptiness of the restaurant were noticeable.
Facilities
Basic facilities were available, but nothing exceptional was highlighted.
Ken
United Kingdom,
August
2023
7.8/10
The hotel is perfectly located in downtown Kyoto, right on Shijo shopping street, walking distance from Nishiki market and close to subway and JR stations. The rooms are tidy, fully serviced daily, and the staff is polite. The dining offers a mix of Western and Japanese breakfast options. While service can be robotic at times, the service staff is friendly and helpful with useful tour information.
Rooms
8.0
The rooms are very tidy and have everything you need. They are clean, although smaller than American hotels, but who needs all that space!
Service
7.0
The service staff can seem robotic but are ultimately friendly and helpful. The ladies serving breakfast are especially polite.
Location
9.0
The hotel's location is ideal, being right on Shijo shopping street, near a subway station, and surrounded by many restaurants. It's convenient for exploring central Kyoto and the historical sites, as well as Gion.
Dining
7.0
The dining experience offers a blend of Western-style continental breakfast and Japanese ingredients. It can get crowded in the morning but provides a decent variety of options.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, and laundry services to ensure a comfortable stay.
Great location
Robotic service
Aaron
United States,
May
2023
8.2/10
The hotel is very well-located, centrally situated near Gion & Kyoto Station, making it perfect to explore the north part of the city. The rooms are exceptionally clean, well-kept, and come with delightful Asian-style nightwear. However, the service was a bit lacking when it came to handling requests beyond basic check-in tasks. The dining experience was delightful, especially with the enjoyable breakfast served. The location and cleanliness make it a great value for money choice.
Rooms
9.0
My room was incredibly clean and well-equipped with Asian style nightwear. It felt so comfortable and cozy.
Service
7.0
While the staff were friendly, they seemed a bit overwhelmed with certain requests beyond check-in tasks.
Location
9.0
The hotel's location near Gion and Kyoto Station is strategic for exploring both historical sites and shopping areas.
Dining
8.0
The dining experience was fantastic, especially the breakfast service. The food was delicious.
Facilities
8.0
The hotel offered great facilities for a comfortable stay.
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